{"id":13404,"date":"2020-09-14T15:19:30","date_gmt":"2020-09-14T13:19:30","guid":{"rendered":"https:\/\/www.laserpoint.eu\/solicitacao-rma\/"},"modified":"2021-11-26T15:46:43","modified_gmt":"2021-11-26T14:46:43","slug":"solicitacao-rma","status":"publish","type":"page","link":"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/","title":{"rendered":"Solicita\u00e7\u00e3o RMA"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2>Cumpra as nossas condi\u00e7\u00f5es da pol\u00edtica de devolu\u00e7\u00e3o e envio:<\/h2>\n<ul>\n<li type=\"a\">e. Nenhum produto pode ser devolvido diretamente \u00e0 Laser Point sem a solicita\u00e7\u00e3o pr\u00e9via de um n\u00famero de Autoriza\u00e7\u00e3o de Devolu\u00e7\u00e3o de Material (&#8220;RMA&#8221;).<\/li>\n<li type=\"a\">f. O material para o qual n\u00e3o foi emitido nenhum n\u00famero RMA ser\u00e1 devolvido ao cliente por sua conta.<\/li>\n<li type=\"a\">g. A Laser Point \u00e9 o \u00fanico \u00f3rg\u00e3o autorizado \u00e0 repara\u00e7\u00e3o ou substitui\u00e7\u00e3o de pe\u00e7as ou produtos com defeito, de acordo com os procedimentos internos da Laser Point.<\/li>\n<li type=\"a\">h. Ap\u00f3s a manuten\u00e7\u00e3o, as pe\u00e7as ser\u00e3o enviadas novamente ao cliente, desde que todas as faturas emitidas tenham sido pagas integralmente, a menos que acordado de outro modo.<\/li>\n<\/ul>\n<h2>Instru\u00e7\u00f5es para a devolu\u00e7\u00e3o do equipamento:<\/h2>\n<ul>\n<li>Solicitar o n\u00famero RMA antes do envio de qualquer produto.<\/li>\n<li>Preencher o Formul\u00e1rio RMA do Cliente (fornecido pelo Servi\u00e7o de clientes da LaserPoint)<\/li>\n<li>O n\u00famero RMA deve ser indicado claramente em toda a documenta\u00e7\u00e3o relacionada e na parte externa da embalagem.<\/li>\n<li>Enviar os artigos atrav\u00e9s de um transportador rastre\u00e1vel.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2>Recalibragem e manuten\u00e7\u00e3o<\/h2>\n<p>Para a manuten\u00e7\u00e3o ou recalibragens anuais, contactar o centro de manuten\u00e7\u00e3o da Laser Point mais perto de si para obter um n\u00famero de Autoriza\u00e7\u00e3o de Retorno de Material (RMA) (n\u00e3o necess\u00e1rio para as recalibragens).[\/vc_column_text][vc_column_text css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1584004471217{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;]<div class=\"tab-resp\">\n<table id=\"tablepress-contact\" class=\"tablepress tablepress-id-contact no-border\">\n<tbody class=\"row-hover\">\n<tr class=\"row-1\">\n\t<td class=\"column-1\">langPB<\/td><td class=\"column-2\">Localiza\u00e7\u00e3o<\/td><td class=\"column-3\">Telefone<\/td><td class=\"column-4\">Fax<\/td><td class=\"column-5\">E-mail<\/td>\n<\/tr>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">langPB<\/td><td class=\"column-2\">Europa<\/td><td class=\"column-3\">39 0227400236<\/td><td class=\"column-4\">39 0225029161<\/td><td class=\"column-5\"><a href=\"mailto: sales@laserpoint.it\">sales@laserpoint.it<\/a><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">langPB<\/td><td class=\"column-2\">\u00c1sia<\/td><td class=\"column-3\">+86 571 28121709<\/td><td class=\"column-4\"><\/td><td class=\"column-5\"><a href=\"mailto:cnservice@kewlab.com\">cnservice@kewlab.com<\/a><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">langPB<\/td><td class=\"column-2\">EUA<\/td><td class=\"column-3\">-<\/td><td class=\"column-4\">-<\/td><td class=\"column-5\">-<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><!-- #tablepress-contact from cache -->[\/vc_column_text][vc_column_text]Por favor, indicar sempre as seguintes informa\u00e7\u00f5es:<\/p>\n<ul>\n<li>N\u00famero do modelo<\/li>\n<li>N\u00famero de s\u00e9rie<\/li>\n<li>N\u00famero da ordem de compra<\/li>\n<\/ul>\n<p>Podem ser encontradas instru\u00e7\u00f5es adicionais abaixo na guia RMA.<br \/>\n___________________________<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Cumpra as nossas condi\u00e7\u00f5es da pol\u00edtica de devolu\u00e7\u00e3o e envio: e. Nenhum produto pode ser devolvido diretamente \u00e0 Laser Point sem a solicita\u00e7\u00e3o pr\u00e9via de um n\u00famero de Autoriza\u00e7\u00e3o de Devolu\u00e7\u00e3o de Material (&#8220;RMA&#8221;). f. O material para o qual n\u00e3o foi emitido nenhum n\u00famero RMA ser\u00e1 devolvido ao cliente por sua conta. g.&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13596,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Solicita\u00e7\u00e3o RMA - Laserpoint<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solicita\u00e7\u00e3o RMA - Laserpoint\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Cumpra as nossas condi\u00e7\u00f5es da pol\u00edtica de devolu\u00e7\u00e3o e envio: e. Nenhum produto pode ser devolvido diretamente \u00e0 Laser Point sem a solicita\u00e7\u00e3o pr\u00e9via de um n\u00famero de Autoriza\u00e7\u00e3o de Devolu\u00e7\u00e3o de Material (&#8220;RMA&#8221;). f. O material para o qual n\u00e3o foi emitido nenhum n\u00famero RMA ser\u00e1 devolvido ao cliente por sua conta. g.&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/\" \/>\n<meta property=\"og:site_name\" content=\"Laserpoint\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-26T14:46:43+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/\",\"url\":\"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/\",\"name\":\"Solicita\u00e7\u00e3o RMA - Laserpoint\",\"isPartOf\":{\"@id\":\"https:\/\/new.laserpoint.eu\/pt-br\/#website\"},\"datePublished\":\"2020-09-14T13:19:30+00:00\",\"dateModified\":\"2021-11-26T14:46:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/new.laserpoint.eu\/pt-br\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Suporte\",\"item\":\"https:\/\/new.laserpoint.eu\/pt-br\/support\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Solicita\u00e7\u00e3o RMA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/new.laserpoint.eu\/pt-br\/#website\",\"url\":\"https:\/\/new.laserpoint.eu\/pt-br\/\",\"name\":\"Laserpoint\",\"description\":\"Development and manufacturing of laser measurement instruments\",\"publisher\":{\"@id\":\"https:\/\/new.laserpoint.eu\/pt-br\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/new.laserpoint.eu\/pt-br\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/new.laserpoint.eu\/pt-br\/#organization\",\"name\":\"Laserpoint\",\"url\":\"https:\/\/new.laserpoint.eu\/pt-br\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/new.laserpoint.eu\/pt-br\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.laserpoint.eu\/wp-content\/uploads\/laserpoint-logo.png\",\"contentUrl\":\"https:\/\/www.laserpoint.eu\/wp-content\/uploads\/laserpoint-logo.png\",\"width\":520,\"height\":84,\"caption\":\"Laserpoint\"},\"image\":{\"@id\":\"https:\/\/new.laserpoint.eu\/pt-br\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Solicita\u00e7\u00e3o RMA - Laserpoint","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"pt_BR","og_type":"article","og_title":"Solicita\u00e7\u00e3o RMA - Laserpoint","og_description":"[vc_row][vc_column][vc_column_text] Cumpra as nossas condi\u00e7\u00f5es da pol\u00edtica de devolu\u00e7\u00e3o e envio: e. Nenhum produto pode ser devolvido diretamente \u00e0 Laser Point sem a solicita\u00e7\u00e3o pr\u00e9via de um n\u00famero de Autoriza\u00e7\u00e3o de Devolu\u00e7\u00e3o de Material (&#8220;RMA&#8221;). f. O material para o qual n\u00e3o foi emitido nenhum n\u00famero RMA ser\u00e1 devolvido ao cliente por sua conta. g.&hellip;","og_url":"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/","og_site_name":"Laserpoint","article_modified_time":"2021-11-26T14:46:43+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. tempo de leitura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/","url":"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/","name":"Solicita\u00e7\u00e3o RMA - Laserpoint","isPartOf":{"@id":"https:\/\/new.laserpoint.eu\/pt-br\/#website"},"datePublished":"2020-09-14T13:19:30+00:00","dateModified":"2021-11-26T14:46:43+00:00","breadcrumb":{"@id":"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/new.laserpoint.eu\/pt-br\/suporte\/solicitacao-rma\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/new.laserpoint.eu\/pt-br\/"},{"@type":"ListItem","position":2,"name":"Suporte","item":"https:\/\/new.laserpoint.eu\/pt-br\/support\/"},{"@type":"ListItem","position":3,"name":"Solicita\u00e7\u00e3o RMA"}]},{"@type":"WebSite","@id":"https:\/\/new.laserpoint.eu\/pt-br\/#website","url":"https:\/\/new.laserpoint.eu\/pt-br\/","name":"Laserpoint","description":"Development and manufacturing of laser measurement instruments","publisher":{"@id":"https:\/\/new.laserpoint.eu\/pt-br\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/new.laserpoint.eu\/pt-br\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/new.laserpoint.eu\/pt-br\/#organization","name":"Laserpoint","url":"https:\/\/new.laserpoint.eu\/pt-br\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/new.laserpoint.eu\/pt-br\/#\/schema\/logo\/image\/","url":"https:\/\/www.laserpoint.eu\/wp-content\/uploads\/laserpoint-logo.png","contentUrl":"https:\/\/www.laserpoint.eu\/wp-content\/uploads\/laserpoint-logo.png","width":520,"height":84,"caption":"Laserpoint"},"image":{"@id":"https:\/\/new.laserpoint.eu\/pt-br\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/new.laserpoint.eu\/pt-br\/wp-json\/wp\/v2\/pages\/13404"}],"collection":[{"href":"https:\/\/new.laserpoint.eu\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new.laserpoint.eu\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new.laserpoint.eu\/pt-br\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.laserpoint.eu\/pt-br\/wp-json\/wp\/v2\/comments?post=13404"}],"version-history":[{"count":7,"href":"https:\/\/new.laserpoint.eu\/pt-br\/wp-json\/wp\/v2\/pages\/13404\/revisions"}],"predecessor-version":[{"id":51741,"href":"https:\/\/new.laserpoint.eu\/pt-br\/wp-json\/wp\/v2\/pages\/13404\/revisions\/51741"}],"up":[{"embeddable":true,"href":"https:\/\/new.laserpoint.eu\/pt-br\/wp-json\/wp\/v2\/pages\/13596"}],"wp:attachment":[{"href":"https:\/\/new.laserpoint.eu\/pt-br\/wp-json\/wp\/v2\/media?parent=13404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}