{"id":16647,"date":"2020-12-08T11:32:19","date_gmt":"2020-12-08T10:32:19","guid":{"rendered":"https:\/\/www.laserpoint.eu\/solicitud-rma\/"},"modified":"2021-11-26T15:46:47","modified_gmt":"2021-11-26T14:46:47","slug":"solicitud-rma","status":"publish","type":"page","link":"https:\/\/new.laserpoint.eu\/es\/asistencia\/solicitud-rma\/","title":{"rendered":"Solicitud RMA"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2>Siga nuestras condiciones de devoluci\u00f3n y nuestra pol\u00edtica de env\u00edos:<\/h2>\n<ul>\n<li type=\"a\">No se puede devolver ning\u00fan producto directamente a Laser Point sin antes solicitar un n\u00famero de Autorizaci\u00f3n de Devoluci\u00f3n de Material (\u201cRMA\u201d).<\/li>\n<li type=\"a\">El material para el que no se haya emitido n\u00famero RMA se devolver\u00e1 al cliente, que correr\u00e1 con los gastos.<\/li>\n<li type=\"a\">Laser Point es la \u00fanica entidad con derecho a reparar o sustituir piezas o productos defectuosos, de acuerdo con los procedimientos internos de Laser Point.<\/li>\n<li type=\"a\">Tras el servicio, las partes ser\u00e1n enviadas de nuevo al cliente, siempre que todas las facturas emitidas hayan sido pagadas previamente y en su totalidad, y siempre que no medien otros acuerdos.<\/li>\n<\/ul>\n<h2>Instrucciones para devoluci\u00f3n de equipamientos:<\/h2>\n<ul>\n<li>Solicite el n\u00famero RMA antes de enviar producto alguno.<\/li>\n<li>Rellene el Formulario RMA para Clientes (que le ser\u00e1 entregada por el Servicio de Asistencia al Cliente de LaserPoint)<\/li>\n<li>El n\u00famero RMA tiene que indicarse claramente en toda la documentaci\u00f3n relacionada y en la parte exterior del paquete.<\/li>\n<li>Env\u00ede los productos a trav\u00e9s de un transportista con servicio de seguimiento.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2>Recalibraci\u00f3n Asistencia<\/h2>\n<p>Para organizar la asistencia o las recalibraciones anuales, contacte a su centro de servicio Laser Point m\u00e1s cercano para obtener un n\u00famero de Autorizaci\u00f3n de Retorno de Material (RMA) (no necesario para recalibraciones).[\/vc_column_text][vc_column_text css_animation=\u00bbnone\u00bb css=\u00bb.vc_custom_1584004471217{padding-top: 30px !important;padding-bottom: 30px !important;}\u00bb]<div class=\"tab-resp\">\n<table id=\"tablepress-contact\" class=\"tablepress tablepress-id-contact no-border\">\n<tbody class=\"row-hover\">\n<tr class=\"row-1\">\n\t<td class=\"column-1\">langES<\/td><td class=\"column-2\">Ubicaci\u00f3n<\/td><td class=\"column-3\">Tel\u00e9fono<\/td><td class=\"column-4\">Fax<\/td><td class=\"column-5\">E-mail<\/td>\n<\/tr>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">langES<\/td><td class=\"column-2\">Europa<\/td><td class=\"column-3\">39 0227400236<\/td><td class=\"column-4\">39 0225029161<\/td><td class=\"column-5\"><a href=\"mailto: sales@laserpoint.it\">sales@laserpoint.it<\/a><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">langES<\/td><td class=\"column-2\">Asia<\/td><td class=\"column-3\">+86 571 28121709<\/td><td class=\"column-4\"><\/td><td class=\"column-5\"><a href=\"mailto:cnservice@kewlab.com\">cnservice@kewlab.com<\/a><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">langES<\/td><td class=\"column-2\">EE.UU.<\/td><td class=\"column-3\">-<\/td><td class=\"column-4\">-<\/td><td class=\"column-5\">-<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><!-- #tablepress-contact from cache -->[\/vc_column_text][vc_column_text]Presente siempre la siguiente informaci\u00f3n:<\/p>\n<ul>\n<li>N\u00famero de modelo<\/li>\n<li>N\u00famero de serie<\/li>\n<li>N\u00famero de Orden de compra<\/li>\n<\/ul>\n<p>Encontrar\u00e1 instrucciones m\u00e1s detalladas en la pesta\u00f1a RMA.<br \/>\n___________________________<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Siga nuestras condiciones de devoluci\u00f3n y nuestra pol\u00edtica de env\u00edos: No se puede devolver ning\u00fan producto directamente a Laser Point sin antes solicitar un n\u00famero de Autorizaci\u00f3n de Devoluci\u00f3n de Material (\u201cRMA\u201d). El material para el que no se haya emitido n\u00famero RMA se devolver\u00e1 al cliente, que correr\u00e1 con los gastos. Laser Point&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":18182,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Solicitud RMA - Laserpoint<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solicitud RMA - Laserpoint\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Siga nuestras condiciones de devoluci\u00f3n y nuestra pol\u00edtica de env\u00edos: No se puede devolver ning\u00fan producto directamente a Laser Point sin antes solicitar un n\u00famero de Autorizaci\u00f3n de Devoluci\u00f3n de Material (\u201cRMA\u201d). El material para el que no se haya emitido n\u00famero RMA se devolver\u00e1 al cliente, que correr\u00e1 con los gastos. Laser Point&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/new.laserpoint.eu\/es\/asistencia\/solicitud-rma\/\" \/>\n<meta property=\"og:site_name\" content=\"Laserpoint\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-26T14:46:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/new.laserpoint.eu\/es\/asistencia\/solicitud-rma\/\",\"url\":\"https:\/\/new.laserpoint.eu\/es\/asistencia\/solicitud-rma\/\",\"name\":\"Solicitud RMA - Laserpoint\",\"isPartOf\":{\"@id\":\"https:\/\/new.laserpoint.eu\/es\/#website\"},\"datePublished\":\"2020-12-08T10:32:19+00:00\",\"dateModified\":\"2021-11-26T14:46:47+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/new.laserpoint.eu\/es\/asistencia\/solicitud-rma\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/new.laserpoint.eu\/es\/asistencia\/solicitud-rma\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/new.laserpoint.eu\/es\/asistencia\/solicitud-rma\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/new.laserpoint.eu\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Asistencia\",\"item\":\"https:\/\/new.laserpoint.eu\/es\/support\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Solicitud RMA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/new.laserpoint.eu\/es\/#website\",\"url\":\"https:\/\/new.laserpoint.eu\/es\/\",\"name\":\"Laserpoint\",\"description\":\"Development and manufacturing of laser measurement instruments\",\"publisher\":{\"@id\":\"https:\/\/new.laserpoint.eu\/es\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/new.laserpoint.eu\/es\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/new.laserpoint.eu\/es\/#organization\",\"name\":\"Laserpoint\",\"url\":\"https:\/\/new.laserpoint.eu\/es\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/new.laserpoint.eu\/es\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.laserpoint.eu\/wp-content\/uploads\/laserpoint-logo.png\",\"contentUrl\":\"https:\/\/www.laserpoint.eu\/wp-content\/uploads\/laserpoint-logo.png\",\"width\":520,\"height\":84,\"caption\":\"Laserpoint\"},\"image\":{\"@id\":\"https:\/\/new.laserpoint.eu\/es\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Solicitud RMA - Laserpoint","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"es_ES","og_type":"article","og_title":"Solicitud RMA - Laserpoint","og_description":"[vc_row][vc_column][vc_column_text] Siga nuestras condiciones de devoluci\u00f3n y nuestra pol\u00edtica de env\u00edos: No se puede devolver ning\u00fan producto directamente a Laser Point sin antes solicitar un n\u00famero de Autorizaci\u00f3n de Devoluci\u00f3n de Material (\u201cRMA\u201d). El material para el que no se haya emitido n\u00famero RMA se devolver\u00e1 al cliente, que correr\u00e1 con los gastos. 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